Frequently Asked Questions (FAQ's).
Q: Do you offer a fast turnaround for vector art conversions?
Most certainly, we do. We believe in providing quality work in the fastest turnaround time possible.
Q: How to create vector artwork?
At Genius Digitizing, we use the experience of our artists and blend it with the software to create the perfect vector artwork for you.
Q: How do you create the perfect designs for embroidery?
At Genius Digitizing, we use machines and software to craft the perfect designs.
Q: What is our pricing ?
"We charge flat $6 up-to 6000 Stitches after 6000 stitches you will be charge $ 1.0 per thousand stitches "
Q: Do we take urgent orders?
" Sure , We take urgent order and save your time for order stacking. there's no charge for urgent service at all . Also it will deliver within 1 to 8 hours on weekdays "
Q: How can I get estimates for digitizing services and vector designs?
" If you are worried about your product pricing and planning something you can get free estimates first. We will never charge for your estimates . You can easily place your estimates through our client portal . Once you will get your estimate you can convert it to your order any time with just one click .
Q: How much our digitizing services agency charge for editing?
" We never charge for minor edits but if there is any changing on the design is major so we charge little bit as $5 "
Q: What turnaround do we offer?
" Our turnaround is the best and most reliable for you. We just take 2 to 24 hours to complete and convey your order to you "
Q: Which file format we accept?
" We accept following file format .pdf (preferred) , eps .ai, .jpg, .tif, .gif, .bmp, .pcx, .png, .cdr, .psd , Svg And Many more, You can always from online support representative "
Q: Do we offer work on holidays or weekends?
" Yes, We always work 24/7 and delivering our best to you "
Q: How do you contact our digitizing services agency?
" You can easily contact us through online chat and also option to use your email and call us on our number "
Q: Which payment methods we prefer?
" We prefer and accept Master Card, Visa Card, Discover, American Express, And Also Paypal. All Payments Via 2checkout.com