Frequently Asked Questions (FAQ's).

At Genius Digitizing, we use the experience of our artists and blend it with the software to create the perfect vector artwork for you.

At Genius Digitizing, we use machines and software to craft the perfect designs.

The specialty of Genius Digitizing is transforming designs and artwork into digital embroidery files that are compatible with a variety of embroidery machines.  We also offer design consultancy and vector art services.
 

Depending on your particular embroidery machine needs, we provide digitized embroidery files in all major formats, such as DST, PES, EMB, and others.

The majority of orders are finished in 2 to 12 hours.  For urgent jobs, fast services are offered, and they cost only $6

Yes, we provide free edits to make sure the final design meets according to your requirements.  However, if the artwork is majorly changed, additional changes will be charged.

Of course!  Our digitizer has years of expertise working with complex designs, which guarantees excellent embroidery results.

We charge only $6 for up to 6,000 stitches. You can check our website for the pricing or contact us for a quote.

Yes, we offer bulk order discounts.  For more details on pricing  please contact us.

You can place an order using our website by submitting your design or file and choosing the details you want. Orders can also be placed by email.

 Yes, your design is kept confidential and secure.

"We charge flat $6 up-to 6000 Stitches after 6000 stitches you will be charge $ 1.0 per thousand stitches "
" Sure , We take urgent order and save your time for order stacking. there's no charge for urgent service at all . Also it will deliver within 1 to 8 hours on weekdays "
" If you are worried about your product pricing and planning something you can get free estimates first. We will never charge for your estimates . You can easily place your estimates through our client portal . Once you will get your estimate you can convert it to your order any time with just one click .
" We never charge for minor edits but if there is any changing on the design is major so we charge little bit as $5 "
" Our turnaround is the best and most reliable for you. We just take 2 to 24 hours to complete and convey your order to you "
" We accept following file format .pdf (preferred) , eps .ai, .jpg, .tif, .gif, .bmp, .pcx, .png, .cdr, .psd , Svg And Many more, You can always from online support representative "
" Yes, We always work 24/7 and delivering our best to you "
" You can easily contact us through online chat and also option to use your email and call us on our number "
 
PayPal, all major debit/credit cards, and other safe payment methods are accepted.