Frequently Asked Questions (FAQ's).
Q: What services are offered by Genius Digitizing?
Q: Which file formats are available?
Depending on your particular embroidery machine needs, we provide digitized embroidery files in all major formats, such as DST, PES, EMB, and others.
Q: What is the turnaround time for an order?
The majority of orders are finished in 2 to 12 hours. For urgent jobs, fast services are offered, and they cost only $6
Q: Do you offer revisions?
Yes, we provide free edits to make sure the final design meets according to your requirements. However, if the artwork is majorly changed, additional changes will be charged.
Q: Is it possible to digitize complex or detailed designs?
Of course! Our digitizer has years of expertise working with complex designs, which guarantees excellent embroidery results.
Q: What is your price structure?
We charge only $6 for up to 6,000 stitches. You can check our website for the pricing or contact us for a quote.
Q: Do you offer bulk order discounts?
Yes, we offer bulk order discounts. For more details on pricing please contact us.
Q: How can I place an order?
You can place an order using our website by submitting your design or file and choosing the details you want. Orders can also be placed by email.
Q: Can I trust Genius Digitizing to protect my design?
Yes, your design is kept confidential and secure.